Refund Policy

B & D Solutions Return and Refund Policy

Introduction

Welcome to B & D Solutions. Our Return and Refund Policy outlines the terms and conditions for returns and refunds, emphasizing our commitment to customer satisfaction.

Eligibility and Timeframe

To be eligible for a return, items must be not be accessed or verifiably inaccessible. Customers have 10 days to initiate a return.

Condition of Items

Returned items must be verifiably inaccessible or non-accessed. Thus, any other state is considered full usage.

Refund Process

Refunds will be processed within 10 days of receiving the return request. The refund will be issued to the original payment method.

Exceptions

Certain items, such as customized 3rd party software are exempt from being returned.

Financial Costs

Customers are responsible for financial costs associated with the purchase, or 3rd party software, unless the return is due to a grievous mistake on our part.

Contact Information

For inquiries related to returns and refunds, contact our customer support at support@bd-solutions.eu

Policy Changes

We reserve the right to update or modify the Return and Refund Policy at any time. Customers are encouraged to check the policy periodically for changes.

By purchasing with B & D Solutions, customers acknowledge and agree to the terms outlined in this Return and Refund Policy.

27/7/24